Temporary Recruitment and Labour Hire Process
- Request a casual at any time! Whether you need them in 30 minutes, next week or next month!
- We will search our database of available casuals and book a member that we know and trust.
- If you are looking for specific skills, we will advertise your position at no extra cost to ensure we get the perfect candidate.
- Your casual will arrive with the qualifications & experience you need and pre-inducted if necessary.
- Any problems? Call us, any time of day or night and we will assist you to the best of our capabilities.
- Love the casual that’s working with you? Take them on permanently at no extra cost after 500 hours.
Our Service Guarantee
Our candidates are of the highest possible quality.
All our candidates are put through a rigorous screening process, including a phone interview, online OH&S training, a face-to-face interview and reference checking. All new candidates are also required to produce a current police check.
During the face-to-face interview, all candidates go through a short reading and comprehension test ensuring that their written and spoken English is at a standard that will keep them safe on site.
Our through reference checks seek to determine every candidate’s reliability record in previous employment.
Our candidates adhere to our strict no-show policy. If they fail to attend work without advising us ahead of time, they will no longer receive offers of work from Chandler.
If candidates are reported as tardy or breaching requirements of a client on three occasions, they will no longer receive work with our clients.
Our tailored induction process is thorough.
Our induction process is thorough and conducted by us to save you time and money.
We combine your company’s induction with information about how the staff will interact with Chandler and your business to make sure that when they arrive for their first shift they are confident, prepared and productive.
We can also include training in basic tasks they are required to perform, such as manual handling, machinery safety and fatigue management, to improve safety and capabilities.
Our afterhours service is second-to-none.
We recognise that not every business operates in a standard 9 to 5 format, which is why we offer our 24 hour service. No matter the time or day, even on public holidays, your call will be answered by one of our internal staff that know our casuals and know your business requirements and rosters. We do not outsource our afterhours services.
Communication is honest, easy and immediate.
We work with management personnel and assigned supervisors to communicate based on their preferences. Whether your on-site contacts prefer email, SMS or a phone call, we tailor our communication to you and will always speak honestly.
If your matter is serious and you would prefer to speak to your account manager rather than our afterhours service, then you will always be able to reach them on their personal mobile.
We value our staff and take their safety seriously.
If one of our staff are injured we will be there for them. No matter the time of day or night, we will head to the hospital to ensure their health and wellbeing. The next day we will be on-site to assist with all of the necessary paperwork and keep you up to date with the worker’s recovery and return-to-work arrangements.
We perform annual risk assessments of your policies and procedures to ensure the working environment is safe. If we detect issues, these are raised with management in an efort to work collaboratively to fix the issue.
Many of our clients use this as a yearly safety ‘Health Check’ to ensure no safety issues are overlooked.
We are also committed to consultation with our casual employees, and regularly perform OH&S audit calls to give them opportunity to raise any concerns.